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1 Most of our prices have changed to better serve you, our beloved customers. We also travel to client homes to either pick-up/drop-off client computers, meet with you to pick them off to offset transportation costs, or do on site work. We prefer to pick-up computers and return to the shop so we don't take up much of your time in your house. We know your time is valuable too and you don't always have time to sit around and wait for your computer to be finished. We will gladly operating within an hour driving distance around the Madison, WI area, which does include Madison and surrounding immediate areas, Lodi, Sauk, Portage, Baraboo, Edgerton, Janesville, and more! Just give us a call!
2 In order for online or remote assistance to work, you will need a working internet connection and download our pcAnywhere client. Along with the installation of remote control software, you may have to configure your router and/or firewall must be setup to allow so the software may work. If your computer is broken to the point that you have limited or no internet connectivity, this can not be done.
3 Online / Remote service is only available for software only. Hardware can not be remotely installed.
4 The prices shown are labor only and do not include the cost of any hardware or software.
5 Please have your operating system restore CDs available if you have them. We will make an attempt to use your original software licenses otherwise you will be responsible for the cost of the operating system license. 6 Pick-up/Drop Off service is available based on location.
7 Please note that any items left with us longer than 14 days without prior arrangements will become part of our inventory and will be liquidated to recover any costs. This is a very rare event but we need to display this disclaimer.
8 Our managed antivirus solution should not have any privacy concerns. We get daily reports of infected files on clients machines but we have no way of accessing the contents of the files, only the infected status and the status of the client software itself. We can also offer customized security/monitoring policies based on your needs if you desire. Just ask us for more information! This is a free service to our clients, sorry we can't just take everyone on the internet and offer this service.
9 Want to know what else is cool? Despite the gas prices being as high as they are, if you are in or around the Madison area we will pick up the computer and drop it off. FREE. Cool, huh? Give us a call! |